Using iSight AI

Most people don’t have time to open a dashboard and hunt for an answer. iSight AI skips that step entirely. You ask a question in plain language, and you get a direct answer back, pulled from your actual store data.

How it works

Ask a question, type it like you’d ask a person, no special format needed.

talk to your store - netsights.ai

2. iSight reads your connected data in real time (Shopify, Meta Ads, Google Ads, GA4, whatever you’ve connected).

netsights AI

3. You get an answer, along with how confident iSight is in it, what data it used, and when that data was last updated.

sales performance -netsights

You can ask iSight from inside the app, or send it a message on WhatsApp if you’re away from your desk.

When to use it

You’re between meetings and only have a minute
You’re checking in from your phone, not at a computer
You want one specific answer, not a full report
You want to know if anything needs your attention right now, without opening the dashboard

Example questions

“Why did my AOV drop last week?”
“What’s my ROAS across all channels?”
“Should I worry about anything today?”
“How did we do yesterday?”

Types of questions iSight handles

Diagnostic, “why did this happen,” iSight explains the cause
Predictive, “what’s coming,” iSight flags what’s likely next
Advisory, “what should I do,” iSight recommends the next move, not just the number

Tips for better answers

Be specific. “Why did AOV drop last week?” gets a sharper answer than “how’s business?”
Check the confidence score and data sources if you want to verify an answer
You can ask follow up questions in the same conversation, iSight remembers the context
Use WhatsApp for quick checks on the go, use the in app version when you want to see the numbers laid out visually too

Why it’s built this way

Most tools ask you to already know what you’re looking for. iSight flips that. You don’t need to know which report to open or which filter to apply, you just ask what you actually want to know, the way you’d ask a colleague.

A good habit to build

Next time you catch yourself about to open five tabs to answer one question, ask iSight instead. It’s usually faster, and you’ll get used to trusting it the more you use it.

Understanding ScaleBoard

Most dashboards hand you a wall of charts and leave you to figure out what matters. ScaleBoard doesn’t work that way.

Every morning, it looks at your store’s data and tells you two things: what went wrong, and what to do about it. Not forty metrics to sort through, just the handful that actually need your attention today.

How ScaleBoard is organized

ScaleBoard is split into six areas, each covering a different part of your business:

Marketing, your ad spend, campaign performance, and where your budget is actually working
Product, margins, SKU performance, and pricing health
Customer, who’s coming back, who’s at risk of leaving, and what they’re worth over time
Store, conversion rates, cart abandonment, and checkout friction
iSight AI, your predictive layer, catching things before they become problems
Payment, whether transactions are actually going through, and why they might not be

You can look at all six together, or filter down to just the one you care about right now.

Reading a card

Every card on ScaleBoard follows the same simple shape.

A status badge tells you at a glance how serious this is. Something marked “Critical” needs your attention before something marked “Healthy.”

A number, with how it compares to yesterday and to your own benchmark. This is where you see if something’s actually off, not just different.

A short explanation, in plain language, of what’s happening and why. No jargon, no digging required.

A recommended action, already worked out for you. Not “here’s a chart, good luck,” but “here’s the actual fix.”

If you want to go deeper on any card, there’s an iSight AI button that lets you ask a follow up question right there. And if a problem needs more than a quick fix, a Hire a Pod option connects you with a real person who can help you act on it.

Blended ROAS - netsights.ai

Why it’s built this way

The point of ScaleBoard isn’t to show you everything. It’s to shorten the distance between “something happened” and “I know what to do about it.” Most tools stop at the first part. ScaleBoard is built to get you to the second part every single day, without needing to become an analyst yourself.

A good habit to build

Check ScaleBoard once in the morning before you open anything else. Most days, there’ll be one or two things worth five minutes of your time. Some days there won’t be much at all, and that’s a good sign too.

netsights cards

Netsights Knowledge Base

Netsights provides unified, AI-powered performance visibility for Shopify brands. It transforms complex store data into clear, actionable Sights™ tailored to different leadership roles.

Key Capabilities

Unified Shopify performance visibility
Role-based Sights for:
- CEOs
- CMOs
- CFOs
- COOs
Custom insight cards and KPIs
AI-driven context and predictive signals
Real-time and historical performance analysis

Getting Started with Netsights

Create Your Account

Visit localhost/netsights/
Click Request Early Access or Install on Shopify
Sign in using your Shopify store
Complete the onboarding process

Once connected, Netsights begins pulling performance data and generating Sights automatically.

Customizing Your Insights

Click + Add Cards to choose which Insights you want to view
Filter data by date and time range
Arrange cards based on your priorities and role

Connecting Your Shopify Store to Netsights

Purpose

Connecting your Shopify store enables Netsights to securely read your sales, operational, and customer data to generate accurate Sights and insights.

Prerequisites

Before installing Netsights, ensure:

You are a Shopify Store Owner or Admin
Your store is on Shopify or Shopify Plus
You have an active internet connection
Browser pop-ups are enabled

Step-by-Step: Shopify Integration

Go to https://apps.shopify.com/netsights
Click Install App
Log in to your Shopify account (if prompted)
Select the store you want to connect
Review the requested permissions
Click Install

After Installation

Netsights automatically begins the initial data sync
First insights typically appear within 30 minutes to a few hours, depending on store size and data volume

Shopify Data Access & Security

Data Accessed (Read-Only)

Netsights securely reads the following data from Shopify:

Orders and order history
Products and variants
Revenue, refunds, discounts, and taxes
Customer data (used strictly for analytics)
Inventory and fulfillment status

Data Safety

Netsights has read-only access
No store settings, products, or customer data are modified
Data is used solely for analytics and insight generation

Track Shopify store performance into a single intelligent dashboard giving clear, real-time visibility of Profit & Loss, CAC, LTV and AI analytics insights

How to Integrate Meta (Facebook & Instagram) Ads with Netsights

Connecting Meta Ads to Netsights allows you to understand how Facebook and Instagram ad spend translates into real business outcomes.

Once connected, Netsights uses Meta Ads data to:

Analyse spend efficiency and channel contribution
Compare reported conversions with actual Shopify revenue
Identify measurement gaps caused by attribution and signal loss

Steps to Integrate Meta Ads

1. Open Integrations in Netsights

2. Select Meta Ads

Under the Integrations section, locate Meta Ads and click Connect.

3. Authorise Your Meta Ads Account

You’ll be redirected to Meta’s login screen.

Log in using the Facebook profile that has access to the required ad account(s)
Review the permissions Netsights requests (read-only access)
Click Continue to authorise
Select the Business Manager and ad account(s) you want to connect

Netsights does not edit campaigns, budgets, creatives, or audiences.

4. Confirm the Connection

After authorisation:

Your Meta Ads account will appear as Connected under Integrations
Netsights will begin syncing data automatically

Initial sync may take up to 30 minutes, depending on account size and activity.

Once syncing completes, Meta Ads data will be reflected inside relevant Sights and marketing insights.

Viewing Meta Ads Insights

After integration, Meta Ads data is used to:

Evaluate ad spend vs actual revenue impact
Understand campaign-level contribution
Detect performance and measurement inconsistencies

Insights are delivered through Sights, not raw dashboards.

Changing or Updating Your Meta Ads Account

To connect a different Meta Ads account:

Go to Integrations → Meta Ads
Click Disconnect
Reconnect by logging in with the correct Facebook profile
Select the new Business Manager and ad account
Authorise access

Allow up to 30 minutes for the new data to sync.

How to Integrate Google Analytics (GA4) with Netsights

Connecting Google Analytics (GA4) to Netsights allows you to understand how traffic, user behaviour, and engagement translate into real business outcomes — not just sessions or events.

Once connected, Netsights combines Google Analytics data with Shopify and marketing channels to reveal what traffic actually converts into revenue.

Once Connected, Netsights Uses Google Analytics Data To:

Analyse traffic quality and post-click behaviour
Compare sessions and events with Shopify revenue
Identify drop-offs between traffic, intent, and purchases
Detect tracking and attribution gaps across channels

Insights are surfaced through Sights™, not raw GA dashboards.

Steps to Integrate Google Analytics with Netsights

1. Open Integrations in Netsights

Log in to your Netsights dashboard
From the right-hand menu, click Connect Integrations

2. Select Google Analytics

Under the Integrations section, locate Google Analytics
Click Connect

3. Authorise Your Google Account

You’ll be redirected to Google’s sign-in page.

Log in using the Google account that has access to the required GA4 property
Review the permissions Netsights requests (read-only access)
Click Allow to authorise the connection
Select the GA4 property linked to your Shopify store

Netsights does not edit your GA setup, events, or configurations.

4. Confirm the Connection

Once authorised:

Your Google Analytics property will appear as Connected
Netsights will begin syncing data automatically
Initial data sync may take up to 30 minutes, depending on data volume

After syncing completes, Google Analytics insights will start appearing inside relevant Sights™ and performance views.

Viewing Google Analytics Insights in Netsights

Once connected, Google Analytics data is used to:

Understand traffic quality vs actual revenue impact
Analyse user behaviour across key store pages
Identify where users drop off before conversion
Detect mismatches between traffic growth and sales performance

All insights are delivered through Sights™, not isolated GA reports.

Changing or Updating Your Google Analytics Account

If you need to connect a different GA4 property:

Go to Integrations → Google Analytics
Click Disconnect
Reconnect by signing in with the correct Google account
Select the new GA4 property
Allow up to 30 minutes for the new data to sync

How to Integrate Google Ads with Netsights

Connecting Google Ads to Netsights allows you to understand how ad spend translates into real business outcomes — not just clicks or conversions.

Once connected, Netsights uses your Google Ads data to:

Track spend efficiency
Compare ad performance with Shopify revenue
Identify gaps between reported conversions and actual impact

Steps to Integrate Google Ads

1. Open Integrations in Netsights

2. Select Google Ads

Under the Integrations section, locate Google Ads and click Connect.

3. Authorise Your Google Ads Account

You’ll be redirected to Google’s sign-in page.

Log in using the Google account that has access to the Google Ads account you want to connect
Review the permissions Netsights requests (read-only access)
Click Allow to authorise the connection
If you manage multiple ad accounts, select the account(s) you want to connect

Netsights does not make any changes to your campaigns or budgets.

4. Confirm the Connection

Once authorised:

Your Google Ads account will appear as Connected in the Integrations section
Netsights will begin syncing your data automatically

Initial data sync may take up to 30 minutes, depending on account size and history.

After sync completes, Google Ads insights will start appearing inside relevant Sights and marketing views.

Viewing Google Ads Insights

Once connected, Google Ads data is used to:

Analyse spend vs revenue impact
Understand channel contribution
Detect inefficiencies and attribution gaps

Insights are surfaced through Sights rather than raw reports.

Changing or Updating Your Google Ads Account

If you need to connect a different Google Ads account:

Go to Integrations → Google Ads
Click Disconnect
Reconnect by signing in with the new Google account
Authorise access and select the correct ad account

Allow up to 30 minutes for the new account data to sync.